The Microgeneration Certification Scheme
The MCS is a national set of quality assurance standards recognised by both the renewable energy industry and the government. Launched in 2008, it covers all the products used to produce heat and electrical energy from green sources.
The Renewable Energy Consumer Code
The RECC is aimed at protecting the buyer of any small-scale domestic renewable heating system. It means you can be sure we meet certain standards for all areas of installation, from pre-sales visits and quotes right through to after-sales service, contracts and servicing. Like the MCS, it can cover systems which use solar panels, photovoltaic cells, and ground and air source heat pumps.
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TrustMark
What is TrustMark?
TrustMark is the Government Endorsed Quality Scheme consumers can rely on for technical competence, customer experience and fair trading practices, whatever work you are having carried out in or around your home.
Why use a TrustMark Registered Business?
When you see the TrustMark logo you know that business has been thoroughly vetted and regularly had the quality of their work independently inspected to ensure consistent high quality.
If a problem arises, there are a number of measures to protect you financially and ensure you always end up with what you paid for.
TrustMark values are enforced by documents including the Code of Conduct and Customer Charter, which outline exactly what you can expect when dealing with a Registered Business.
TrustMark is the only scheme that includes an integrated Trading Standards disputes process, offering a controlled and reasonable sanctions process if appropriate.
Aztec Heat Pumps
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Aztec Heat Pumps
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